What to Expect on Vehicle Collection Day: A Simple Step-by-Step Guide

For UK car dealerships and motor trade professionals, vehicle collection day is not just a transport task. It is an operational risk point.

Late arrivals, no shows, unclear ETAs, and disputed damage do not just slow things down. They disrupt sales timelines, increase internal admin, and undermine confidence in both car collection services and car delivery services.

At Gotmoves, vehicle collections and deliveries are not managed through best effort coordination. They are engineered through software led control, real time visibility, and accountable processes.

This guide explains what happens on vehicle collection day and how modern car delivery services remove uncertainty from every move.

Why Car Collection Services Matter

Professional car collection services affect far more than transport alone. They directly impact:

• Stock availability across dealership sites

• Customer delivery timelines and satisfaction

• Vehicle condition reporting and liability

• Internal workload for sales and operations teams

Traditional car collection and delivery models rely heavily on manual coordination. Teams chase updates, drivers work independently, and problems are discovered late.

A structured car collection service removes these failure points.

Preparing for Vehicle Collection Day

Booking and Confirmation

Before collection day, Gotmoves handles all booking confirmation on your behalf.

Our team proactively checks every movement, including calling ahead to confirm details, so dealership teams do not need to chase or double-check anything. This includes:

• Verifying collection addresses and site access details

• Confirming vehicle information

By managing this process directly, Gotmoves removes manual coordination for dealership teams and prevents last-minute confusion on the day of collection.

Vehicle Preparation

To support reliable car collection services, vehicles should be:

• Easy to access and not blocked

• Supplied with keys and documentation

• Fuelled appropriately

• Free from personal items

This applies to stock transfers, customer car delivery services, and scrap collections.

What Happens on Collection Day

Driver Arrival

On collection day, drivers arrive within an agreed two hour time window confirmed in advance by Gotmoves.

We manage this window directly, including verifying site access and arrival requirements ahead of time, so dealership teams are not left waiting or chasing updates. Because Gotmoves operates a fully managed car collection service, drivers arrive with:

• Confirmed site rules and access instructions

• Verified vehicle details

• A clear arrival window agreed in advance

  
  

This reduces disruption on site and allows dealership teams to plan confidently around collections.

Vehicle Condition Checks

Before the vehicle leaves, a standardised inspection is completed covering:

• Bodywork and paint

• Wheels and tyres

• Interior condition where relevant

Any existing damage is digitally recorded, time stamped, and supported with photos. This protects dealerships across all car delivery services.

Proof of Collection

Once inspection is complete:

• Condition reports are confirmed digitally

• Collection time and location are logged

• Keys are handed over securely

Dealership teams gain visibility without chasing updates.

Vehicle Transport and Tracking

While the vehicle is in transit:

- Live ETAs update automatically

- Movements are tracked centrally

- Approved routes and compliance rules apply

If a delivery or collection deviates from plan, it is flagged early. This allows issues to be resolved without adding calls or emails for dealership teams.

Delivery and Completion

Proof of Delivery

At the delivery point, a final confirmation is completed including:

- Timestamped delivery confirmation

- Updated condition reporting

- Centralised digital records

From car collection to final delivery, every step is visible and accountable.

Common Collection Issues Avoided

Many dealerships experience recurring problems with traditional car collection services:

• Late or missed collections

• Chasing drivers for updates

• Disputed damage claims

• Operations teams firefighting issues

  
  

Gotmoves removes these risks by replacing manual coordination with system led car delivery services built for reliability.

Why Dealerships Choose Gotmoves

Dealerships choose Gotmoves for predictable and scalable car collection services.

The platform supports:

- Multi site dealer groups

- High volume stock transfers

- Customer vehicle deliveries

- Scrap and end of life collections

It also delivers:

- Managed car collection service control

- Software led oversight with human support

- Reduced admin per vehicle movement

- The ability to scale without adding headcount

Urgent car collections within 48 hours are possible because visibility and allocation are built into the system.

A Better Way to Manage Vehicle Movements

Vehicle collections and deliveries do not need constant supervision. They need structure.

If you manage dealership logistics and want fewer interruptions, clearer accountability, and car delivery services that run as planned:

Speak to Gotmoves today and take control of your car collection service with confidence.