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Deliver a Car to a Customer: A Simple Guide to Dealership Home Delivery

Updated: 3 hours ago


A vehicle delivery driver inspecting and taking a picture of a vehicle to ensure safe, documented transport.

Home delivery is no longer a luxury in the UK motor trade. For many customers, it is expected. As more people purchase vehicles online and dealership groups expand their operations across wider areas, the ability to deliver cars quickly and professionally has become increasingly essential.


This change creates both opportunity and pressure for dealerships. Customers want speed, clarity, and convenience. At the same time, operations teams must manage costs, compliance, and brand standards. For many businesses, working with a vehicle delivery partner like Gotmoves is the easiest way to meet these demands.


This guide is designed for dealership managers and logistics teams seeking a straightforward and reliable method to manage car delivery requests without placing undue strain on staff.


Why Home Delivery Matters for Dealerships


Buying habits have changed. Many customers now complete the full purchase online and expect their car to be delivered to their home. A clear car delivery option helps increase sales, reach new customers, and optimise stock usage across locations.


Handling deliveries in-house often causes problems. Using sales staff or internal drivers increases workload, adds insurance risk, and can lead to uneven service. This is why many dealerships choose Gotmoves, which focuses only on vehicle movement.


Challenges When You Deliver a Car Yourself

Delivering vehicles is not as simple as it seems. Dealerships often face issues such as:


  • Limited driver availability

  • Licence and insurance checks

  • Disputes over vehicle condition

  • Poor delivery communication

  • Rising internal transport costs


Professional transport services, such as Gotmoves, are designed to manage these risks. They use trained drivers, clear processes, and full delivery records.


How Vehicle Transport Providers Help Dealerships


1. Nationwide Driver Cover


A professional vehicle transport provider offers access to drivers across the UK. This enables dealerships to deliver cars anywhere without the need to hire additional staff.


2. Safer and Compliant Delivery


Reliable vehicle delivery partners ensure that all drivers are thoroughly checked, insured, and properly trained. This lowers legal risk and protects your dealership's reputation.


3. Better Customer Experience


Clear communication and structured handovers mean customers receive their vehicle on time and in the expected condition.


Choosing the Right Car Transport Partner


Not all car shipping companies are right for dealership use. When choosing a delivery service, look for:


Motor Trade Experience


Work with providers that understand how car dealerships operate, including deadlines and customer expectations.


Tracking and Reporting


Good transport services offer digital tracking, inspection reports, and proof of delivery. This helps reduce disputes and saves time.


Capacity and Flexibility


A reliable car transporter should be able to move a wide range of vehicles, from single deliveries to group stock movements.


The Dealership Vehicle Delivery Process


A typical vehicle delivery process includes:


Vehicle Preparation


The dealership completes checks and records the vehicle's condition.


Collection


A trained driver collects the vehicle and completes a digital inspection.


Customer Delivery


The car is delivered to the customer's address, accompanied by ID checks and a signed handover.


Confirmation


The dealership receives confirmation that the vehicle has been delivered.


This clear process is why many dealerships prefer professional transport services over internal delivery.


Benefits for Dealership Teams


Outsourcing car delivery offers clear advantages:


  • Less pressure on staff

  • Lower delivery costs

  • Better compliance and insurance cover

  • Faster delivery times


Sales teams also benefit from quicker handovers and happier customers.


Supporting Multi-Site Dealership Groups


Many dealership groups move stock between sites before sale. Using one vehicle transport provider makes this easier. It reduces admin, improves reporting, and supports a wide range of vehicles across locations.


Why Dealerships Choose Gotmoves


Gotmoves works only with UK car dealerships and motor trade professionals. We understand the daily challenges faced by operations and sales teams.


As a specialist in vehicle delivery and transportation, we focus on protecting your brand at every step. Our trained drivers, clear systems, and dealership-first approach make us a trusted alternative to general car shipping companies.


Whether you deliver a few vehicles or hundreds each month, we scale with your business.


Take the Next Step


If your dealership wants a safer and simpler way to deliver a car, now is the time to work with specialists.


Speak to Gotmoves about home delivery



Book a consultation with our motor trade logistics team


 
 
 

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